Our Community
After several years of closure, the Tea Hatch at Shotley Bridge Hospital has officially reopened — now under the care of Willow Burn Hospice.
We’re delighted to bring light refreshments back to the hospital, offering hot and cold drinks, along with sweet and savoury snacks for patients, staff, and visitors.
“We’re proud to bring this special space back to life. We are very much looking forward to serving the Derwentside community at Shotley Bridge Hospital.”
Tea Hatch Information
Monday to Friday
9:00am – 4:00pm
Please note: If you visit and we happen to be closed, bear with us as we continue to recruit more volunteers. Weekly updated opening times are displayed on the Tea Hatch shutter.
The Tea Hatch is located in the Main Waiting Area, just around the corner from the Outpatients Reception.
This is a takeaway service which can be enjoyed in the Waiting Room.
Card and cash payments available.
Made Possible by Passionate People
This reopening wouldn’t have been possible without the dedication of Joan Littlefair, who worked closely with the NHS Property Team and Aaron Archibald (Senior Estates Manager – NHS Property Services).
Thanks to their efforts, this much-loved service is back — and already receiving a warm welcome from the Derwentside community.
“We’re proud to bring this special space back to life and have been overwhelmed by the response to Willow Burn taking it over. My sincere gratitude goes to our volunteers and everyone who made it possible to reopen this service. We are very much looking forward to serving the Derwentside community at Shotley Bridge Hospital.”
— Rachel Quince, Deputy Chief Executive and Head of Fundraising & Marketing, Willow Burn Hospice
"The care is outstanding, the staff are wonderful. Nothing is a bother. I count myself blessed to be able to end my days in such a wonderful place."
"I cannot imagine a more caring & positive day - Lovely atmosphere, full of surprises!"
"Our family can never thank Willow Burn and the team enough for the amazing care and compassion our Mam received. We all take comfort in knowing Mam could not of been in a better place to spend her last days. For that we will be eternally grateful."
MCcrory Family
“How do I thank you all? Where do I begin? The care, love and support you showed my beautiful sister and also to our whole family was incredible. You are a superb team and you should be very proud of every shift you work. There aren’t enough words or big enough words to continue...so in the words of my sister...if the only prayer you say in your entire life is ‘thank you’ that’ll be enough. Much love to you all ”
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