Referrals
Referrals are made to Willow Burn, following an assessment of your needs by a healthcare professional. If they consider that Willow Burn are the best provider to meet you needs, they will make a direct referral to the hospice. Your healthcare professional will be aware of the criteria when making a referral, this may include management of your symptoms, relieving a crisis and for end of life care. Admissions are expected for a period of up to 15 days.
Admissions
On admission there will be a qualified Registered Nurse on duty as well as a Health Care Assistant; they will spend some time with you and your relatives, should you wish, in order to complete a comprehensive needs assessment. This will help us to understand you health, psychological, spiritual, emotional and social needs, in order to develop and agree a care plan which addresses all of your care needs, wishes and requests.
It is important to us that we support and enable you to make decisions to remain as independent as possible. Part of our assessment process includes considering the needs of the immediate carers and close family so we will talk to them too.
Professional Referrals
If you are a Healthcare Professional and would like to make a referral, please follow this link: Healthcare Professional Referrals & Information
Referral Information: Helen McArdle Wing Referral Route